# Master your online reputation with powerful review management software.

Understanding how customers feel about your brand has never been easier. With Review Management, get a clear picture of where you stand with customer reviews and manage your online reputation.

## Turn Online Reviews into Actionable Insights

- Analyze customer review data to uncover patterns and understand customer sentiment.
- Always know where you stand with customers by keeping track of reviews and responding promptly via our review management software.
- Improve customer satisfaction by using insights from online reviews to make targeted improvements to your products or services.

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## Gain Control Over Your Online Reputation

- Monitor online reviews in real-time across major platforms like Google, Yelp, and Facebook to stay updated on customer feedback.
- Respond promptly to both positive and negative reviews, showing customers that you value their opinions.
- Identify trends in customer feedback to make informed decisions and improve your services based on actionable insights from review management software.

### Get unlimited support wherever you are in your business journey

Need help deciding what software works best for your business? Let our experts walk you through a personalized demonstration to help you find the perfect fit. Once you become a Thryv user, you’ll get a dedicated representative with unlimited onboarding sessions and 24/7 support¹.

## Review Management Software FAQ

### What is review management software?

Review Management software is a tool small businesses can use to quickly see their five-star review rating and the overall consumer sentiment of their brand. Thryv’s Review Management tool helps you turn your customer feedback into actionable insights. Use what you uncover to improve your customer satisfaction scores.

### Why is review management important for a small business?

Review management software is important for small businesses for a few reasons. First, it helps you better understand your five-star rating and overall consumer sentiment. It can also help you identify areas that need improvement. Lastly, it’s a useful tool for managing your customer reviews and online reputation all in one place, saving you time.

### What is the best review management software for small businesses?

Thryv makes the best review management software for small businesses because it has all the features you’d need and more. It allows you to monitor reviews in real time, identify consumer trends, respond to positive and negative reviews, and more, all in one place. Use your feedback to create a game plan to improve your customer ratings.

### Features

- [Enhanced Local Listings](https://www.thryv.com/features/local-listings/)
- [Reputation Management](https://www.thryv.com/features/reputation-management/)
- [Social Media Management](https://www.thryv.com/features/social-media/)
- [Website Builder](https://www.thryv.com/features/professional-website/)
- [Scheduling & Appointments](https://www.thryv.com/features/appointment-booking/)
- [CRM](https://www.thryv.com/features/customer-relationship-management/)
- [Estimates & Invoices](https://www.thryv.com/features/invoice-software/)
- [Pipeline Management](https://www.thryv.com/features/pipeline-management/)
- [Marketing Automation](https://www.thryv.com/solutions/marketing-automation/)
- [Automated Reviews](https://www.thryv.com/features/automated-reviews/)
- [Automated Payments](https://www.thryv.com/features/automated-payments/)
- [AI Powered Solutions](https://www.thryv.com/features/ai-for-small-businesses/)
- [See All Features…](https://www.thryv.com/features/)